Privacy Policy

Last updated: January 15, 2025

This Privacy Policy explains how Moniezen B.V. ("we," "us," or "our") collects, uses, and protects your personal information when you use our money transfer services.

1. Information We Collect

Business Operations

    Personal Information

    We collect personal information that you provide to us directly, including:

    • Full name, date of birth, and nationality
    • Email address and phone number
    • Residential address and identification documents
    • Banking and payment information
    • Transaction history and transfer details
    • Know Your Customer (KYC) documentation

    Automatically Collected Information

    When you use our services, we automatically collect:

    • Device information (IP address, browser type, operating system)
    • Usage data (pages visited, time spent, features used)
    • Location information (if permitted by your device settings)
    • Cookies and similar tracking technologies

    2. How We Use Your Information

    We use your personal information for the following purposes:

    Service Provision

    • Process money transfers and currency exchanges
    • Verify your identity and comply with regulatory requirements
    • Maintain your account and provide customer support
    • Send transaction confirmations and service updates

    Legal and Regulatory Compliance

    • Anti-money laundering (AML) and counter-terrorism financing (CTF) checks
    • Sanctions screening and fraud prevention
    • Reporting to regulatory authorities as required
    • Maintaining records for audit and compliance purposes